Terms and Conditions

These terms and conditions outline the rules and regulations for the use of THE DANDELION WISH (hereinafter referred to as “TDW Gifts”) Website, located at www.thedandelionwish.in (hereinafter referred to as “Website”). By accessing this website, we assume that the users (hereinafter referred to as “You” or “Your”) accept these Terms and Conditions (hereinafter referred to as “Terms”). You automatically accept these Terms and Conditions when you visit, use or browse this website. In case you do not want to accept these Terms and Conditions, you can refrain from using www.thedandelionwish.in.

GENERAL TERMS & CONDITIONS:

- TDW Gifts requires you to agree not to use the Website, and specifically prohibit any use of the Website, for any of the following purposes:

- Posting, communicating, or transmitting any material that infringes on any intellectual property, publicity, or privacy right of another person or entity;

- Our product prices cover design, sourcing, packing, pilferage, risk, materiality costs, and taxes. By placing an order on our website or through electronic communication, you agree to pay these charges. All products include 18% GST.

- TDW Gifts aims to provide complete and reliable information on the Website. However, some details may include pricing errors, typographical mistakes, or other inaccuracies, which TDW Gifts reserves the right to correct without liability.

- TDW Gifts reserves the right, with or without prior notice, to (i) limit the available quantity or discontinue any product or service; (ii) set conditions on the acceptance of any coupon, coupon code, promotional code, or similar promotion; (iii) prevent you from making or completing any or all transactions; and (iv) deny you access to any product or service.

- Orders are typically processed within 5-7 Business Days. For these Terms, "Business Days" refers to any day other than Saturday and Sunday, when banks in India are open for regular banking activities.

ORDER CHANGES AND CANCELLATION

- Order cancellation & changes for non-personalized orders are accepted up to 24 hours after placing the order. Changes need to be communicated through hello@thedandelionwish.in only.

- Order cancellation and changes for personalized orders are not accepted under any circumstances.

- TDW Gifts may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

- Order Cancellation or changes are not accepted on purchases made during promotions, contests, or Discounted schemes/offers.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TDW Gifts, along with its parent company, subsidiaries, divisions, affiliates, partners, employees, and agents, from any and all claims, liabilities, damages, costs, and defense expenses, including attorneys’ fees, arising from or related to your unlawful use of the Website, your breach of these Terms or the Privacy Policy, any defamatory or infringing content you post on the Website, or your violation of any law or third-party rights.

DISPUTE RESOLUTION

The Policy herein shall be construed in accordance with and be governed by the laws of India. All disputes arising out of or/and relating to the Policy shall be subject to the exclusive jurisdiction of the Courts in Hyderabad, Telangana.